Sarah T. Roberts is an assistant professor of information studies in the UCLA Graduate School of Education and Information Studies and an expert on internet culture, social media and the intersection of media and technology. Her research has examined information work and information workers and she is a leading authority on “commercial content moderation,” the term she coined to describe the work of those commercial content moderators responsible for making sure the photos, videos and stories posted to commercial websites fit within legal, ethical and the site’s own guidelines and standards.
Publications:
Project Title: Behind the Screen: Digitally Laboring in Social Media’s Shadow World
